Privacy Policy

1. Introduction

BritSpeak Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses
• Subscribe to our newsletter
• Complete contact forms
• Request information about our services
• Participate in surveys or promotions

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Postal address
• Payment information
• Educational background
• English proficiency level

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of your visit
• Time spent on pages
• Referring website addresses

We may also collect information through cookies and similar technologies, as described in our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide and maintain our services
• Process course enrollments and payments
• Send administrative information, such as confirmations and updates
• Personalize your experience on our website
• Respond to your inquiries and provide customer support
• Send promotional communications, such as special offers or newsletters (with your consent)
• Improve our website and services
• Monitor and analyze usage patterns and trends
• Protect against unauthorized access to our systems
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, provided that the receiving party agrees to respect your privacy in a manner consistent with our Privacy Policy.

4.4 With Your Consent

We may disclose your information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access - the right to request copies of your personal information
• Right to rectification - the right to request that we correct inaccurate information
• Right to erasure - the right to request that we delete your personal information
• Right to restrict processing - the right to request that we restrict the processing of your information
• Right to data portability - the right to request the transfer of your information
• Right to object - the right to object to our processing of your personal data

To exercise any of these rights, please contact us using the details provided below.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

BritSpeak Academy
123 Oxford Street
London, W1D 2JB
United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567